Return Policy

We want you to feel confident in every item you purchase from us.

• Made-to-Order Items
  Because every product is made just for you, all sales are final. We do not accept general returns or exchanges, including sizing-related returns. Please double-check your order before completing your purchase. We truly appreciate your understanding and support!
• Print or Quality Issues
  If your item arrives with a print error or visible quality issue, we will be happy to replace or refund it. To help us resolve the issue quickly, please:

1. Take clear photos of the product on a flat, well-lit surface.

2. Submit the photos and your message via email: zozele.design@gmail.com.

This simple step ensures a fast and smooth resolution.

• Damaged or Defective Items
  If your item arrives damaged or defective, please contact us within 14 days of receiving it. We will work with you to make it right through a replacement or refund.
  
  
• International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. 

  Buyers are responsible for any customs and import taxes that may apply. Sellers aren't responsible for delays due to customs.